Roof, foundation, stairs, plumbing, water, septic and other specific repair needs.
Last updated: July 28, 2026 If there is danger now: Leave the home and call 911 if you smell gas, see flames or smoke, hear a carbon monoxide alarm, or anyone has headache, dizziness, weakness, nausea, chest pain, or confusion. Call the gas utility from outside. Do not use an oven, charcoal grill, camp stove, … Read more
Last updated: July 28, 2026 If the roof is dangerous now Leave the room or home if a ceiling is sagging, water is near wiring, a tree is resting on the house, part of the roof is collapsing, or you smell smoke or gas. Call 911, the electric or gas utility, or local emergency management … Read more
Last updated: July 28, 2026 Leave the area if the house may be unsafe Do not wait for a grant office if a wall is bowing, the floor is collapsing, the home shifted suddenly, or movement damaged gas, electrical, or water lines. Keep people away. Call 911 for collapse, fire, gas, or electrical danger. Otherwise, … Read more
Last updated: July 28, 2026 Leave first when there is immediate danger. If a carbon monoxide alarm sounds, several people feel dizzy or sick, you see fire or heavy smoke, or you smell gas, get everyone outside. Call 911 from fresh air. Do not stay inside to find the source. If floodwater is near outlets, … Read more
Last updated: July 28, 2026 Possible poisoning or urgent exposure: If someone may have swallowed paint chips or another lead-containing material, call Poison Help at 1-800-222-1222. The line is free, confidential, and open 24 hours a day. Call 911 for a seizure, trouble breathing, collapse, or another life-threatening emergency. For possible ongoing exposure, call a … Read more
Last updated: July 28, 2026 Immediate danger: Leave the home and call 911, the fire department, or the utility emergency line if you smell gas, see active electrical arcing, suspect carbon monoxide, face a collapse risk, or cannot safely remain inside. A repair program is not an emergency-response service. Bottom Line Repairs are most likely … Read more
Last updated: July 28, 2026 If the stairs may collapse or someone cannot leave safely Stop using the stairs if treads are breaking, the landing is pulling away, supports are rotten, concrete is crumbling, or the stairs move under weight. Block the area so children, visitors, and pets do not use it. Call 911 if … Read more
Last updated: July 28, 2026 Raw sewage in the home? Stop using sinks, toilets, showers, and appliances if you can do so safely. Keep children and pets away. Do not touch sewage with bare skin. Do not enter standing water near outlets, appliances, or an electrical panel. Call your sewer utility first to rule out … Read more
Last updated: July 28, 2026 Is the roof unsafe right now? Leave the affected area if the ceiling is sagging, water is reaching electrical wiring, a tree hit the home, or part of the roof may collapse. Call 911 for immediate danger. Call the electric utility from a safe place if water is near the … Read more
Last updated: July 28, 2026 Urgent fence danger: Keep people and pets away from a fence that is leaning into a street or walkway, has sharp exposed metal, surrounds a pool but no longer closes securely, or is touching a fallen utility line. Call 911 for an immediate life-safety emergency. Contact the utility company for … Read more